Returns & Refunds Policy
I am so confident that you will love your purchase, however if it doesn’t meet your expectations then I am happy to accept returns as long as it is received in perfect condition within 14 days of purchasing.
Please note that return postage is not included. I will refund when my artwork is received.
Orders are sent out using Royal Mail for small orders, larger orders and paintings are sent out via courier and will require a signature.
If the item is in stock, your order will be processed within 1-2 working days and sent out to you.
For’ made to order’ deliveries, please allow 7-14 days. If you need your order sooner please let me know and I will do my best to accommodate your needs. You will receive an email to let you know when your order has been sent out.
I currently only deliver to the UK for free postage.
Overseas orders – postage rates will apply – I will have to get a price for postage depending on size, weight and country of order – please contact me before purchasing any items on 07825 229370 or email@example.com
What we collect
We may collect the following information:
- contact information including email address
- demographic information such as postcode, preferences and interests
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services.
- We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
We will not sell, distribute or lease your personal information to third parties. We may use your personal information to occasionally send you promotional information about new paintings or events which we think you may find interesting unless you request that you do not want this.